1. Acceptance of These Terms

These Terms of Service (the "Terms") govern access to and use of Zamplo, including the website, hosted software platform, dashboards, maps, databases, reports, exports, APIs, email-delivered information, white-label or partner versions, and related services (collectively, the "Service"). The Service is provided by Zamplo Data Inc. ("Zamplo," "we," "us," or "our").

By creating an account, clicking to accept these Terms, purchasing a subscription, or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization and its authorized users.

If you do not agree to these Terms, do not access or use the Service.

2. Business Service; Eligibility

The Service is intended for lawful business and professional use by adults who are at least 18 years old. It is not intended for personal, family, or household use.

You must provide accurate account information and may not use the Service if you are prohibited from doing so under applicable law.

3. Accounts and Authorized Users

You are responsible for maintaining the confidentiality of account credentials and for all activity occurring under your account. You may allow access only to your employees, contractors, or agents who have a legitimate business need, are authorized by you, and are bound by restrictions at least as protective as these Terms.

You may not share credentials outside your organization, resell account access, allow unauthorized concurrent users, or use another person’s credentials. Notify us promptly at contact@zamplo.com if you suspect unauthorized access or a security incident.

4. The Service and Data Sources

The Service may include property, parcel, ownership, transaction, mortgage, tax, valuation, listing, mapping, contact, skip-tracing, and related information obtained from public records, licensed data providers, publicly available websites and listings, customers, partners, and other third-party sources.

Some information is owned or controlled by third-party providers and is licensed, not sold, to Zamplo. Your rights to use that information are limited by these Terms, your subscription plan, and any additional restrictions communicated through the Service.

Data coverage, fields, sources, update frequency, accuracy, and availability vary by location and may change without notice.

5. Limited License

Subject to payment of applicable fees and compliance with these Terms, Zamplo grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license during your subscription term to access and use the Service for your own internal business purposes.

Where your plan expressly permits exports, you may use exported information internally for lawful property research, analysis, due diligence, direct mail, and outreach concerning potential real-estate transactions. Any outreach must comply with all applicable laws and industry rules.

6. Data and Use Restrictions

Unless Zamplo expressly authorizes otherwise in writing, you may not:

resell, relicense, redistribute, publish, disclose, or make the Service or any substantial portion of its data available to another person or entity;
create, supplement, enhance, or maintain a competing property database, data product, directory, platform, or service using the Service;
bulk download, extract, scrape, crawl, spider, harvest, mirror, or systematically copy data except through export features and limits expressly included in your plan;
reverse engineer, decompile, disassemble, discover source code, defeat security measures, or interfere with the Service;
use the Service or data to train, fine-tune, evaluate, or improve a machine-learning or artificial-intelligence model, or provide the data to an external AI provider, unless Zamplo expressly approves the use in writing and appropriate safeguards are in place;
use the Service to create or support a title insurance commitment, title policy, title guarantee, legal opinion, appraisal, regulated valuation, or other professional report requiring a license, unless you separately obtain all required rights and professional review;
use the Service to determine or influence a person’s eligibility for credit, insurance, employment, housing or tenancy, a government benefit, or any other purpose regulated by the Fair Credit Reporting Act or similar law;
use the Service for unlawful surveillance, harassment, discrimination, stalking, fraud, identity theft, or any unlawful or deceptive purpose;
contact any person in violation of the Telephone Consumer Protection Act, CAN-SPAM Act, state telemarketing laws, do-not-call rules, privacy laws, or other applicable requirements, including by sending automated calls or text messages without legally sufficient consent; or
remove proprietary notices, falsely identify a data source, or imply endorsement by Zamplo or a data provider.

You are responsible for evaluating whether your intended use is lawful and permitted. Zamplo may impose additional use limits or vendor-required restrictions at any time.

7. Not a Consumer Reporting Agency

Zamplo is not a consumer reporting agency and does not provide consumer reports. The Service is not designed or intended for use in making decisions about credit, insurance, employment, tenant screening, housing eligibility, or other eligibility decisions governed by the Fair Credit Reporting Act or similar laws. You agree not to use the Service for those purposes.

8. Customer Content and Uploaded Data

You retain ownership of information and files that you upload or submit to the Service ("Customer Content"). You grant Zamplo and its service providers a limited, worldwide license to host, copy, process, transmit, modify, and display Customer Content as reasonably necessary to provide, secure, support, improve, and administer the Service, comply with law, and enforce these Terms.

You represent that you have all rights and permissions necessary to provide Customer Content and to instruct us to process it. You may not upload unlawful data, malware, or information obtained or used in violation of another person’s rights.

9. Third-Party Services and Providers

The Service may rely on third-party data providers, hosting providers, payment processors, mapping services, analytics tools, integrations, and external websites. Third-party services may be subject to separate terms and may be modified, restricted, suspended, or discontinued without Zamplo’s control.

Zamplo is not responsible for third-party services or for losses caused by their acts, omissions, outages, data errors, or policy changes.

10. Subscriptions, Fees, and Taxes

Paid plans are billed in advance on the billing cycle selected at purchase. Unless otherwise stated at checkout, subscriptions automatically renew for successive periods of the same length until canceled.

You authorize Zamplo and its payment processor to charge the payment method on file for subscription fees, usage charges, overages, taxes, and other amounts disclosed at purchase or incurred under your plan.

You may cancel through available account controls or by contacting contact@zamplo.com. Cancellation stops future renewal charges but does not normally produce a refund or credit for the current billing period, except where required by law or expressly agreed in writing.

If a free trial is offered, billing may begin automatically when the trial ends unless you cancel before the stated deadline. We may change pricing upon advance notice, with the change applying at the next renewal unless otherwise stated.

You are responsible for applicable taxes, excluding taxes based on Zamplo’s net income.

11. Service Changes, Availability, and Support

Zamplo may add, remove, modify, suspend, or discontinue features, data fields, sources, geographic coverage, integrations, or usage limits. We may suspend access to protect the Service, comply with law or vendor requirements, investigate suspected misuse, address security risks, or respond to nonpayment.

We do not guarantee uninterrupted availability, a specific response time, or continued availability of any data source or feature unless expressly stated in a separate written agreement.

12. Data and Professional Disclaimers

THE SERVICE AND ALL DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAMPLO AND ITS LICENSORS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, AVAILABILITY, AND RESULTS.

PROPERTY, OWNERSHIP, CONTACT, LISTING, SALES, VALUATION, MAP, BOUNDARY, LEGAL-DESCRIPTION, LIEN, TAX, AND SKIP-TRACING INFORMATION MAY BE INCOMPLETE, OUTDATED, DUPLICATED, OR INCORRECT. LISTINGS MAY NO LONGER BE ACTIVE, AND SOLD OR TRANSACTION INFORMATION MAY BE DELAYED. MAPS AND PARCEL LINES ARE APPROXIMATE.

THE SERVICE IS NOT LEGAL, TAX, FINANCIAL, TITLE, APPRAISAL, SURVEYING, BROKERAGE, OR OTHER PROFESSIONAL ADVICE; IS NOT TITLE INSURANCE; AND DOES NOT REPLACE INDEPENDENT VERIFICATION, A TITLE SEARCH, SURVEY, APPRAISAL, INSPECTION, OR PROFESSIONAL REVIEW. YOU ARE RESPONSIBLE FOR VERIFYING INFORMATION BEFORE RELYING ON IT.

13. Intellectual Property

Zamplo, its licensors, and data providers retain all rights in the Service, software, interfaces, designs, compilations, databases, reports, documentation, trademarks, and other materials, except for Customer Content. No rights are granted except the limited license expressly stated in these Terms.

Feedback and suggestions may be used by Zamplo without restriction or compensation, provided we do not publicly identify you without permission.

14. Privacy

Our collection, use, disclosure, and retention of personal information are described in the Zamplo Privacy Policy. By using the Service, you acknowledge the practices described in that policy.

15. Confidentiality

Non-public information about the Service, pricing, data sources, technical methods, security, and business operations may be confidential. You may use confidential information only to use the Service and must protect it with reasonable care. This section does not apply to information that is public through no breach, was lawfully known without restriction, is received lawfully from another source, or is independently developed.

16. Suspension and Termination

You may terminate your account by canceling your subscription and ceasing use of the Service. Zamplo may suspend or terminate access immediately for nonpayment, misuse, security risk, legal or vendor requirements, or material breach of these Terms.

Upon termination, your license ends. You must stop accessing the Service and, where requested or required by applicable vendor restrictions, delete licensed data and copies in your possession or control. Sections that by their nature should survive termination will survive, including restrictions, disclaimers, ownership, indemnification, liability limitations, dispute provisions, and payment obligations.

17. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Zamplo, its affiliates, licensors, data providers, and their respective personnel from claims, damages, losses, liabilities, fines, penalties, costs, and reasonable legal fees arising from your use of the Service, Customer Content, communications or outreach, violation of law, infringement of another person’s rights, or breach of these Terms.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAMPLO AND ITS AFFILIATES, LICENSORS, DATA PROVIDERS, AND PERSONNEL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, DATA, CUSTOMERS, OR BUSINESS OPPORTUNITIES; OR COSTS OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF ZAMPLO AND THE FOREGOING PARTIES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO ZAMPLO FOR THE SERVICE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

19. Assignment and Business Transfers

You may not assign or transfer these Terms or your account without Zamplo’s written consent. Zamplo may assign these Terms, the Service, customer accounts, and related rights and obligations to an affiliate or in connection with a financing, merger, reorganization, change of control, sale of assets, sale of the Service, or similar transaction. A successor may continue providing the Service and processing information in accordance with the Privacy Policy and applicable law.

20. Dispute Resolution; British Columbia Law; Class Waiver

Before starting a formal proceeding, you must give Zamplo written notice of the dispute at contact@zamplo.com and allow at least thirty (30) days for an informal resolution.

Except for claims seeking temporary or injunctive relief for unauthorized access, misuse, infringement, or misappropriation, any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by confidential, final, and binding arbitration before a single arbitrator. The arbitration will be administered by the Vancouver International Arbitration Centre under its International Commercial Arbitration Rules then in effect. The legal seat and place of arbitration will be Vancouver, British Columbia, Canada, the language will be English, and hearings may be conducted remotely at the arbitrator’s discretion.

These Terms and all disputes are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-law rules.

YOU AND ZAMPLO AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING RELIEF.

Zamplo may seek temporary, preliminary, or permanent injunctive relief in the courts of British Columbia to protect the Service, data, confidential information, security, or intellectual property. If the arbitration requirement is found unenforceable for a particular claim, that claim will be brought exclusively in the courts located in Vancouver, British Columbia, Canada, and each party irrevocably submits to those courts and waives any objection based on venue or inconvenient forum.

To the maximum extent permitted by law, any claim arising out of or relating to the Service or these Terms must be commenced within one (1) year after the event giving rise to the claim, or it is permanently barred.

21. Changes to These Terms

We may update these Terms. If a change is material, we will provide notice through the Service, by email, or by another reasonable method. Changes will apply prospectively on the stated effective date. Continued use after the effective date constitutes acceptance where permitted by law; we may require affirmative acceptance.

22. General Terms

These Terms and incorporated policies are the entire agreement concerning the Service unless a separate written agreement signed by Zamplo applies. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. Failure to enforce a provision is not a waiver. Headings are for convenience only.

23. Contact

Questions about these Terms may be sent to contact@zamplo.com or through https://www.zamplo.com.

Zamplo Data Inc. | https://www.zamplo.com | contact@zamplo.com

Zamplo Terms of Service